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Darryl M. | £ 85 / h

Available in: Johannesburg, Cape Town
Remote availability: ✓

About Me:

Darryl is a CEO of a local company that’s helping bring the on-demand economy to enterprises by digitally transforming and automating their customer experience through mobile asynchronous messaging. The company creates AI-driven conversational experiences that make it easier and simpler for consumers to engage enterprises and vice versa.

With over 18 years in the contact center industry, Darryl has unique history in the customer service domain. Darryl possesses an innate passion for Customer Experience and subscribes to the ethos that the ‘customer is at the center of the universe’ and ‘technology should always be used as an enabler and not a driver.

Industry Specialisation:

Banking and Financial Services, Insurance, Professional Services, Software and IT, Telecommunications

Subject Matter Expertise:

Artificial Intelligence, Automation, Bots & Robotics, Digital Transformation, Technology

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